Some common questions answered

I may want a website from you. How do I proceed?

Initially, give us ring or email outlining your requirements. We will then contact you, either to gather more information or to arrange a meeting. We will then discuss the options and provide and costed proposal.

I need a good site quickly. How long does it take?

Websites based on our 'Send and Go' templates can be online within 3 days of receiving your content. Please ask about current lead times and let us know if your requirement is urgent. See a site based on our templates >>> www.avocetmedical.co.uk / www.star-training-services.co.uk

Tell me about my domain name

We register your domain name as part of your service contract. You will have something like: yourcompany.com to used for both your web site and your email. This domain name will be your property, registered in your name. If you already have a domain name, we will need to transfer it. This is often straight forward though we would recommend that we register on your behalf to avoid this transfer process.

Email - what are the options?

If we had registered 'yourcompany.com' for you, your website would be at www.yourcompany.com and your email addresses would be something like service@mycompany.com and support@mycompany.com.

Email - why use my own domain name?

If you go for our 'Advanced Mailbox' you will be able not only to receive email at your own address, but also send email using your own custom email address (you@yourcompany.co.uk). The advantage of this is that if you want to change your ISP (Internet Service Provider) say from BT to NTL, your email will continue to work completely independently. Your email address stays the same whether you use BT, NTL or any other ISP.